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Database Management
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Database Management :
Platform supported - MS SQL / MYSQL / Oracle 7, 8, 8i
Platinum Package
     Initial database system configuration
     Installation and periodic upgrades to the database software as and when required
     Installation of statistics collection mechanisms and quarterly database growth summaries
     Hourly monitoring of your database for pending problems
     One hour of production support per month
     Periodic security audit
     User / object creation / deletion
     Export / Import of data
     Creating a backup strategy
     Weekly offline backup
Silver Package
     Installation and periodic upgrades to the oracle database software as required by oracle
     Initial database system configuration
     Installation of statistics collection mechanisms and quarterly database growth summaries
     Hourly monitoring of your database for pending problems
     Four hour of production support per month
     Periodic performance analysis & tuning
     Twenty four hour emergency support
     Guaranteed fast response to production outages
     Reporting and resolving all serious alert log messages
     Daily online backup
 
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